Complaints related to VA research can often be resolved by contacting the VA Medical Center conducting the research.
When direct contact with the Medical Center is not desired, complaints related to the protection of human research subjects may be directed ORO by contacting the appropriate Regional Office. Complaints related to research information security, research safety and security, or laboratory animal welfare should be directed to ORO Central Office by telephone (202-632-7620) or by emailing the group responsible for oversight in those areas.
Specific allegations related to fabrication, falsification, or plagiarism (“research misconduct”) should be presented to the Research Integrity Officer (RIO) at the VA Medical Center conducting the research. When direct contact with the Medical Center is not desired, research misconduct complaints may be directed to ORO Central Office at 202-632-7688. Click here for more information on research misconduct.
ORO does its best to honor the confidentiality of persons who file complaints about VA research.
Persons who do not wish to identify themselves and would rather remain ANONYMOUS may call ORO’s toll-free COMPLAINT LINE at 1-877-343-6562.
Please provide as much information as possible when calling the Complaint Line. ORO may not be able to follow-up effectively without sufficient information.