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Alternative Dispute Resolution (ADR)

Designing a Mediation Program

Confidentiality in ADR

Designing a Mediation Program

VA Mediation Program Design – Six Principles of Dispute Systems Design

VA Mediation Program Design – A Guide for Facility Directors Considering a Mediation Program

Sample VISN Mediation Program

Sample VAMC Mediation Program

April 22, 1998 Letter from Alma L. Lee, President AFGE National VA Council, to AFGE Local Presidents Urging Them to Participate in ADR/Mediation Awareness Training and in Developing an ADR/Mediation Program at Their Facility.