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Alternative Dispute Resolution (ADR)

Neutrals Certification Program

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What is the VA Neutrals Certification Program?

The VA Neutrals Certification Program allows VA employees to become certified in different types of ADR processes, including Mediation, Facilitation, and Group Facilitation. Employees can also be certified as ADR Mentors who can help beginning mediators/facilitators in their skill development. The program identifies training and experience requirements that must be met to achieve each type of certification. The program is designed to ensure that the ADR services we provide are of the highest quality and that VA is constantly developing its roster of VA employees available to mediate/facilitate workplace disputes.

VA Handbook 5978.2, ADR Neutrals Certification Handbook

VA Handbook 5978.2, Appendix, Sample Forms for Certification/Recertification of VA Neutrals
Neutrals Certification Program Handbook: What’s New?

“VA Adopts New Neutrals Certification Standards”

Forms for Certification

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Fillable Forms

VA Form 0936a, Application for Certification as a VA Mediator
VA Form 0936b, Application for Recertification as a VA Mediator
VA Form 0936c, Application for Certification as a VA Facilitator
VA Form 0936d, Application for Recertification as a VA Facilitator
VA Form 0936e, Application for Certification as a VA Group Facilitator
VA Form 0936f, Application for Recertification as a VA Group Facilitator
VA Form 0936g, Application for Certification as a VA ADR Mentor
VA Form 0936h, Application for Recertification as a VA ADR Mentor

Sample Forms
VA Form 0936a – Completed Sample
VA Form 0936b – Completed Sample
VA Form 0936c – Completed Sample
VA Form 0936d – Completed Sample
VA Form 0936e – Completed Sample
VA Form 0936f – Completed Sample
VA Form 0936g – Completed Sample
VA Form 0936h – Completed Sample
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Evaluation Forms

Evaluation Form for VA Certified Neutrals Teleconferences

List of VA Certified Neutrals

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Individuals who have been certified in mediation or facilitation by the Deputy Dispute Resolution Specialist for Workplace ADR are listed below and available to mediate/facilitate workplace disputes for VA.

VA Certified Neutrals