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San Juan Regional Benefit Office

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50 Carr 165
Guaynabo, PR 00968-8024

Phone: 800-827-1000
Fax: 787-772-7458
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The Regional Office presence in San Juan began in 1926, during the days of the Veterans Bureau. We have operated out of many locations in the San Juan metropolitan area since then, including Old San Juan, Puerta de Tierra, Santurce, as a co-tenant of the VA Hospital in Rio Piedras and the Federico Degetau Federal Office Building in Hato Rey.  In December 2010, we moved to our present location in the “Amelia Industrial Zone” in Guaynabo.

Our jurisdictional area includes the entire Island of Puerto Rico (along with its two sister islands of Vieques and Culebra) and, the United States Virgin Islands, which includes St. Thomas, St. Croix and St. John.  Our locations are separated by up to 125 miles of open sea.  We are approximately 1,500 air miles from Washington, DC.

Our staff serves approximately 150,000 Spanish and English-speaking Veterans.  The benefits and services administered total nearly $350M in annual benefit payments.
We have personnel located in three
out-based locations: the Satellite Clinics located in Ponce, Mayagüez and Arecibo. Personnel also conduct patient visits at the VA Medical Center in Rio Piedras twice a week and provide monthly itinerant service to the U.S. Virgin Islands. In addition to a VA Regional Office and a VA Hospital there is also a National Cemetery in Bayamon.