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Emergency Management Program
Table of Contents
1.0 Introduction
1.1 Executive Summary
1.2 Acknowledgements
1.3 How to Use this Guidebook
1.3.1 EMP Checklist
1.4 Instructions for CD-ROM
2.0 EM Concepts
2.0 Table of Contents
2.1 Introduction
2.2 Emergency Management Context
Figure 2.1 - Four Phases
2.3 Developing the EMP
2.4 Structuring the EMP
Figure 2.2 - Structure All Hazards EOP
Figure 2.3 - IEMS Program Development Process
2.5 Implementing the EMP
Figure 2.4 - Priniciples of ICS
Figure 2.5 - Integrating Functions and Annexes Under ICS
2.6 Understanding Crisis Behavior
2.7 Summary
3.0 Nine-Steps to Successful EMP
3.0 Table of Contents
3.0 Introduction
Figure 3.1 - Nine Steps
3.1 Step 1-Designate EMC
3.2 Step 2-Conduct HVA/Complete Operating Unit Templates
3.3 Step 3-Review HVA
3.4 Step 4-Implement Mitigation and Preparedness
3.5 Step 5-Report Results
3.6 Step 6-Develop, Publish and Distribute EOP
3.7 Step 7-Train Staff on the EOP
3.8 Step 8-Test and Evaluate EOP
3.9 Step 9-Conduct an Annual Review of EMP
3.10 EMP Tools
3.10.1 Key Personnel Resource Matrix
3.10.2 Timeline for Development of EMP
3.10.3 HVA
3.10.4 Sample SOP
3.10.5 Sample Operating Unit Assignment Matrix
3.10.6 Employee Training
3.10.7 EMP Handout
3.10.8 EMP Presentation
4.0 Sample Operating Unit Templates
4.0 Table of Contents
4.1 Introduction
4.1 Introduction
4.1.1 Other Critical Services
4.1.2 Guidelines for Completing the Templates
4.1.3 Operating Unit Template Instructions
Blank Form - Operating Unit Template
4.2 Administrative Templates
Fiscal Service
Human Resources
Police and Security Service
Purchasing, Contracting and Warehouse
Quality Management
4.3 Ancillary Templates
Canteen Service
Food and Nutrition
Clinical Laboratory Service
Pharmacy - Inpatient
Pharmacy - Outpatient
Prosthetics
Radiology
Social Work Service
4.4 Patient Care Service Templates
Cardiac Cath Laboratory
Dialysis
GI Procedures
Intensive Care Unit
Inpatient Wards
Outpatient Clinic - CBOC
Outpatient Clinic - Onsite
Operating Rooms
Rehabilitation Medicine
4.5 Patient Care Support Templates
Eligibility
Medical Records
Patient Travel and Funds
Scheduling
Supply Processing and Distribution
5.0 Develop the EOP
5.0 Table of Contents
5.1 Components
5.2 Organization of an EOP
5.2.1 EOP Structure
5.2.2 Management and Planning
5.2.3 Logistics & Finance
5.2.4 Operations Section
5.2.4.1 Business Continuity
5.2.4.2 Equipment Plant and Utilities
5.2.4.3 Safety and Security
5.2.4.4 Health and Medical
5.3 EOP
5.3 Sample EOP
Mobilization Checklist - EOP
Key Activity Mngt Structure
5.4 CBOC
5.4 Sample CBOC EOP
HVA Forms
CBOC Hazard Analysis
5.5 ICS Position Descriptions and Forms
Position Descriptions and Forms Chart
Incident Manager
Incident Manager PD
Mobilization Checklist
Public Affairs Officer
Public Affairs Officer PD
Public Affairs Checklist
Liaison Officer
Liaison Officer PD
Safety Officer
Safety Officer PD
Planning Section Chief
Planning Section Chief PD
Incident Action Checklist
Form IMS-202 Incident Objectives
Form IMS-203 Organization List
Form IMS-204 Assignment List
Form IMS-201 Incident Briefing
Form IMS-213 General Message
Form IMS-214 Unit Log
Resource Status Unit-Officer
Resource Status Unit-Officer PD
Situation Status Unit-Officer
Situation Status Unit-Officer PD
Documentation Unit-Officer
Documentation Unit-Officer PD
Reports - Description
EMP Incident Report
SITREP
Operating Status Checklist
After Action Report
Logistics Section Chief
Logistics Section Chief PD
Facilities Unit-Officer
Facilities Unit-Officer PD
Communications Unit-Officer
Communications Unit-Officer PD
Transportation Unit-Officer
Transportation Unit-Officer PD
Supply Unit-Officer
Supply Unit-Officer PD
Finance Section Chief
Finance Section Chief PD
Time Unit-Officer
Time Unit-Officer PD
Procurement Unit-Officer
Procurement Unit-Officer PD
Compensation Claims Unit-Officer
Compensation Claims Unit-Officer PD
Cost Unit-Officer
Cost Unit-Officer PD
Operations Sections Chief
Operations Section Chief PD
Business Continuity Group Leader
Business Continuity Group Leader PD
Equipment Plant and Utilities Group Leader
Equip Plant Utilities Group Leader PD
Safety-Security Group Leader
Safety-Security Group Leader PD
Health-Medical Group Leader
Health-Medical Group Leader PD
6.0 External Support
6.0 Table of Contents
6.1 Introduction
6.2 VA-DoD Contingency Plan
6.3 National Disaster Medical System
6.4 Federal Response Plan
Figure 6.1 - Federal Response Plan
6.5 Humanitarian Assistance
6.6 Developing Local Agreements
7.0 Sample Standard Operating Procedures
7.1 Introduction
Figure 7.1 - Operations Section of the ICS
SOP Template
Key Activity Mngt Tool - Blank
Key Activity Mngt Structure
7.2 Threats and Events
7.2 Table of Contents
7.2.1 Naturally Occurring
Drought-Dust Storm
Drought-Dust Storm SOP
Drought-Dust Tool
Drought-Dust Structure
Earthquake
Earthquake SOP
Earthquake Supply Inventory
Earthquake Tool
Earthquake Structure
Fire Response
Fire Response SOP
Fire Response Tool
Fire Response Structure
Flood
Flood SOP
Flood Tool
Flood Structure
Hurricane
Hurricane SOP
Hurricane Tool
Hurricane Structure
Thunderstorm-Lightning
Thunderstorm-Lightning SOP
Thunderstorm-Lightning Tool
Thunderstorm-Lightning Structure
Tornado
Tornado SOP
Tornado Tool
Tornado Structure
Tsunami
Tsunami SOP
Tsunami Tool
Tsunami Structure
Volcanic Eruption
Volcanic Eruption SOP
Volcanic Eruption Tool
Volcanic Eruption Structure
Winter Storm
Winter Storm SOP
Winter Storm Tool
Winter Storm Structure
7.2.2 Human Related
Bomb Threat
Bomb Threat SOP
Bomb Threat Tool
Bomb Threat Structure
Civil Disturbance
Civil Disturbance SOP
Civil Disturbance Tool
Civil Disturbance Structure
Cyber Attack
Cyber Attack SOP
Cyber Attack Tool
Cyber Attack Structure
Hostage-Barricade Situation
Hostage-Barricade Situation
Hostage-Barricade Situation Tool
Hostage-Barricade Situation Structure
Terrorist Threat
Terrorist Threat SOP
Release of Information
Security Alert Levels and Taskings
Exterior Door and Duress Alarm Test Sheet
Biological and Chemical Substances Checklist
Terrorist Threat Tool
Terrorist Threat Structure
Violence in the Workplace
Violence in the Workplace SOP
Violence in the Workplace Tool
Violence in the Workplace Structure
7.2.3 Hazardous Materials
Biological Agents
"Generic" Biological Event
"Generic" Biological Event SOP
Sample Biological Surveillance Plan
Sample Biological Event Plan
VHA Pharmaceutical Cache Program
Infection Control Bio-terrorism Checklist
"Generic" Biological Event Tool
"Generic" Biological Event Structure
Anthrax
Anthrax SOP
Anthrax Tool
Anthrax Structure
Smallpox
Smallpox SOP
Smallpox Tool
Smallpox Structure
Other Hazardous Materials
Chemical Event - External
Chemical Event - External SOP
External Hazmat Response Plan
Chemical Event - External Tool
Chemical Event - External Structure
Chemical Event Internal
Chemical Event - Internal SOP
Internal Hazmat Response Plan
Chemical Event - Internal Tool
Chemical Event - Internal Structure
Explosion
Explosion SOP
Explosion Tool
Explosion Structure
Radiation Event
Radiation Event SOP
Goals of Contamination Control
Treatment for Selected Internal Contaminants
Acute Radiation Syndrome
7.3 Key Operational Events
7.3 Table of Contents
7.3.1 Business Continuity
Business Relocation
Business Relocation SOP
Communications Disruption
Communications Disruption SOP
Communications Disruption Tool
Communications Disruption Structure
Critical Supplies
Critical Supplies SOP
Patient Access to Services
Patient Access to Services SOP
Records Preservation
Records Preservation SOP
Staffing Shortage
Staffing Shortage SOP
Staffing Shortage Tool
Staffing Shortage Structure
VISTA and Other Computer Systems Disruption
VISTA and Other Computer Systems SOP
VISTA and Other Computer Systems Tool
VISTA and Other Computer Systems Structure
7.3.2 Equipment, Plant & Utilities
Alarm Systems Failure
Alarm Systems Failure SOP
Alarm Systems Failure Tool
Alarm Systems Failure Structure
Electrical Power Failure
Electrical Power Failure SOP
Electrical Power Failure Tool
Electrical Power Failure Structure
Elevators-Vertical Transport Failure
Elevators-Vertical Transport Failure SOP
Elevators-Vertical Transport Failure Tool
Elevators-Vertical Transport Failure Structure
HVAC
HVAC Failure
HVAC SOP
HVAC Failure Tool
HVAC Failure Structure
Room or Hood Exhaust Failure
Room-Hood Exhaust Failure SOP
Room-Hood Exhaust Failure Tool
Room-Hood Exhaust Failure Structure
Steam Distribution Failure
Steam Distribution Failure SOP
Steam Distribution Failure Tool
Steam Distribution Failure Structure
Internal Transport Systems Failure
Internal Transport Systems Failure SOP
Internal Transport Systems Failure Tool
Internal Transport Systems Failure Structure
Medical Gases System Failure
Medical Gases System Failure SOP
Medical Gases System Failure Tool
Medical Gases System Failure Structure
Roads and Grounds Blocked
Roads-Grounds Blocked SOP
Roads-Grounds Blocked Tool
Roads-Grounds Blocked Structure
Waste and Debris Removal
Waste and Debris Removal SOP
Waste and Debris Removal Tool
Waste and Debris Removal Structure
Water Delivery-Potability
Water Delivery-Potability SOP
Water Delivery-Potability Tool
Water Delivery-Potability Structure
7.3.3 Health and Medical
Alternate Care Site
Alternate Care Site SOP
Sample MOU
Evacuation - Total
Evacuation - Total SOP
Evacuation - Total Tool
Evacuation - Total Structure
Fatality Management
Fatality Management SOP
Mass Casualty Incident
Mass Casualty Incident SOP
Mass Casualty Incident Tool
Mass Casualty Incident Structure
Outreach
Outreach SOP
7.3.4 Safety and Security
Alerting and Warning Systems
Alerting and Warning Systems SOP
Facility Access Control
Facility Access Control
Fire Suppression Systems
Fire Suppression Systems SOP
Fire Suppression Systems Tool
Fire Suppression Systems Structure
8.0 Acronyms, Terms and Definitions
Directory of Acronyms
Terms and Definitions
9.0 Index of Tools
List of Tools
10.0 References and Excerpts
10.1 References and Further Assistance
10.2 Priority Agents for Biological Response Protocol
10.3 Bio-terrorist Preparedness References
10.4 Textbook of Military Medicine
Perspectives