My HealtheVet Pilot Evaluation
Veteran Survey
2009
Introduction:
We are seeking your feedback on the VA’s My HealtheVet Pilot Program. Your thoughts about the My HealtheVet Pilot are important to us. The information you provide will help us to develop the My HealtheVet Program so that it best meets your needs. Please take a few minutes to complete our online survey and share your comments about the Pilot and your experience in using it.
As a participant in the My HealtheVet Pilot Program, you have had an opportunity to use the My HealtheVet Pilot website at www.health-evet.va.gov to view health educational information, request and view copies of portions of your VA medical record, and to record and track health information such as weight, blood pressure and blood sugar. Your willingness to participate in this Pilot Program is greatly appreciated.
This survey will take about 10 minutes of your time. Your response to each question is voluntary. You may send comments about the survey to the My HealtheVet Help Desk using the Contact Us link on the pilot website. If you need help in completing the survey questions, please provide your contact information using the Contact Us link so that we may assist you.
Thank you for taking time to respond to this important survey. We will use the information you provide to evaluate the use of My HealtheVet so that we can provide the best possible services to all veterans.
Later this year we’re also planning to do focus groups and personal interviews with veterans to learn more about experiences in using the My HealtheVet pilot website. If you are interested in participating please let us know by contacting the My HealtheVet Help Desk using the “Contact Us” link on the pilot website, or send an email to MyHealtheVet@va.gov.
Thank you for your help in evaluating the My HealtheVet Pilot Program. We look forward to hearing from you!
Instructions:
This survey is estimated to take about 10 minutes of your time. Your response to each question is voluntary. Your answers are protected under the Privacy Act and section 5701 if Title 38 U.S. Code. The survey has been approved by the Office of Management and Budget (OMB # 2900-0570) and meets the requirements of the Paperwork Reduction Act. You may send comments about this questionnaire to the My HealtheVet Help Desk using the Contact Us link. If you need help in completing the survey questions, please provide your contact information using the Contact Us link.
Most of the survey questions will ask you to choose one of several options; however a few of the questions will ask you to write your answer. Please use specific examples whenever possible. There are no right or wrong answers. We want to know what you think about the My HealtheVet Pilot website and whether you think its use helps make your health care better. At the end of the survey we’ll ask you a few questions about your background that will help us to interpret the results of this survey. Your response to these questions is optional.
After answering all of the survey questions, press the submit button at the end to complete your survey. Thank you for your help in evaluating the My HealtheVet Pilot Program.