Veterans Crisis Line Badge
 

Office of Acquisition and Logistics (OAL)

Supplier Relationship Management Forums

Business conference

VA’s first initiative in improving communication with suppliers was to host SRM forums.  The forums presented an opportunity for suppliers to participate in small facilitated breakout group sessions in which they were asked to speak openly about their experiences in dealing with the VA acquisitions process.  Forum attendees were separated into groups based on the industry they served, presented with a list of topics to discuss, and asked to share what is currently working well and what areas need improvement.

VA leadership was also on hand at the forums to address supplier concerns.  The sessions were documented and the detailed reports, which highlighted key themes and recommendations captured at the forums, were presented to the VA Office of Acquisitions and Logistics shortly after the conclusion of each forum.

Fiscal Year 2012

Fiscal Year 2011

Fiscal Year 2010

  • Long Beach, CA…VA held their third SRM Forum in Long Beach, CA on August 24, 2010.  The forum hosted 53 representatives from 47 companies.  The main issues identified can be found within the detailed report.
  • New Brunswick, NJ…VA held their second SRM Forum in New Brunswick on August 12, 2010.  The forum hosted 49 representatives from 46 companies.  The main issues identified can be found within the detailed report.

Fiscal Year 2009

The first SRM forum was held in Washington, D.C. on August 13, 2009.  The forum hosted 140 representatives from over 90 companies.  The main issues identified can be found within the detailed report.

VA continues to look to their Supplier community for feedback and recommendations on how VA can improve their performance and capabilities.  Please send suggestions to:  VA Supplier Relationship Management Feedback.