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News Releases

 Independent 2013 Survey Shows Veterans Highly Satisfied with VA Care - The American Customer Satisfaction Index (ACSI), an independent customer service survey, ranks the Department of Veterans Affairs (VA) customer satisfaction among Veteran patients among the best in the nation and equal to or better than ratings for private sector hospitals. The 2013 ACSI report assessed satisfaction among Veterans who have recently been patients of VA’s Veterans Health Administration (VHA) inpatient and outpatient services. ACSI is the nation’s only cross-industry measure of customer satisfaction, providing benchmarking between the public and private sectors. (4/16/14)

 VA Researchers Receive Nation’s Top Award for Early Career Scientists - — Four Department of Veterans Affairs (VA) researchers were among the 102 recipients of the 2012 Presidential Early Career Award for Scientists and Engineers (PECASE) honored at a ceremony held April 14th. The PECASE is the highest honor conferred by the U.S. government on federal researchers in the early stages of their careers.  (4/15/14)

VA Hosts Senior International Forum and Ministerial Summit on Veterans Affairs - Ministers responsible for Veterans Affairs and officials from Australia, Canada, New Zealand, the United Kingdom, and the United States today completed a series of meetings at the United States Military Academy at West Point, NY discussing the latest research, best practices and various areas of collaboration to address the growing needs of Veterans.  (4/8/14)

VA Hosts Forum on Veterans’ Legal Needs - The Department of Veterans Affairs (VA) today hosted the first national forum for law schools and legal organizations that provide free legal help to Veterans. Called “Vet Law 2014,” the forum welcomed attorneys, law students and legal aid organizations that provide pro bono services to Veterans, especially homeless Veterans and those at risk of becoming homeless.  (4/4/14)

VA Kicks Off Disabled Veterans Winter Sports Clinic - The Department of Veterans Affairs (VA) announced today that more than 400 disabled Veterans are hitting the slopes this week at the National Disabled Veterans Winter Sports Clinic in Snowmass Village, Colo., the largest adaptive sports event of its kind in the world, scheduled from through April 4. (4/1/14)

Disability Claims Backlog Reduced by 44 Percent Since Peaking One Year Ago - One year after the backlog of pending disability compensation claims peaked at over 611,000 in March 2013, the Department of Veterans Affairs (VA) has reduced that number by approximately 44 percent to 344,000 claims – a reduction of more than 267,000 – while at the same time improving the accuracy of the decisions being made on Veterans’ disability claims. Additionally, on average, Veterans are waiting 119 days less for a decision than they were at this time last year. (4/1/14)

VA Removes Annual Income Reporting Requirement - The Department of Veterans Affairs (VA) is eliminating the annual requirement for most Veterans enrolled in VA’s health care system to report income information beginning in March 2014. Instead, VA will automatically match income information obtained from the Internal Revenue Service and Social Security Administration.  (3/24/14)

VA Makes Specially Adaptive Housing Grant Eligibility Automatic for Veterans and Servicemembers Living with ALS - Veterans and active-duty military personnel with service-connected amyotrophic lateral sclerosis (ALS), commonly known as Lou Gehrig's disease, are now presumed medically eligible for grants up to almost $68,000 to adapt their homes, the Department of Veterans Affairs (VA) announced today. (3/19/14)

Care and Benefits for Veterans Strengthened by $164 Billion VA Budget - Continuing the transformation of the Department of Veterans Affairs (VA) into a 21st century organization, the President has proposed a $163.9 billion budget, a 6.5 percent increase over Fiscal Year 2014, that will support VA’s goals to expand access to health care and other benefits, eliminate the disability claims backlog, and end homelessness among Veterans. The budget includes $68.4 billion in discretionary spending, largely for healthcare, and $95.6 billion for mandatory programs – mostly disability compensation and pensions for Veterans. (3/4/14)

VA Initiative Shows Early Promise in Reducing Use of Opioids for Chronic Pain - The Department of Veterans Affairs (VA) has initiated a multi-faceted approach to reduce the use of opioids among America’s Veterans using VA health care. The Opioid Safety Initiative (OSI) is a comprehensive effort to improve the quality of life for the hundreds of thousands of Veterans suffering from chronic pain. (2/25/14)

VA Mail-Order Pharmacy Receives Highest Score in Mail Order Segment of J.D. Power Study - For the fourth consecutive year, the Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacy receives the highest customer satisfaction score among the nation’s public and private mail-order pharmacies, according to a respected, independent study. (2/21/14)

VA Announces Rollout of Secure Veteran Health Identification Cards - The Department of Veterans Affairs (VA) today announced the phased roll out of newly designed, more secure Veteran Health Identification Cards. The new cards are distinguished by additional security features and will have a different look and feel.  (2/20/14)

VA Partners with Kaiser Permanente - The Department of Veterans Affairs (VA) is collaborating with Kaiser Permanente, a leading member of the health care industry, to pool resources and ideas to solve some of the largest and most complex challenges in VA health care.  (2/19/14)

VA Names Two New National Cemeteries in Florida - The Department of Veterans Affairs (VA) has announced the names of two new VA national cemeteries planned in Florida – the Cape Canaveral National Cemetery in Scottsmoor and the Tallahassee National Cemetery in Tallahassee. (2/18/14)

VA’s National Cemeteries Continue Leading Nation in Satisfaction Survey - For the fifth consecutive time, the Department of Veterans Affairs’ National Cemetery Administration (NCA) has bested the nation’s top corporations and other federal agencies in a prestigious, independent survey of customer satisfaction. (2/10/14)

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