Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Veterans Crisis Line Badge
 

Office of Public and Intergovernmental Affairs


VA Seeks Temporary Contractor to Help Process Education Claims

October 28, 2009

Printable Version


WASHINGTON – On Oct. 21, the Department of Veterans Affairs (VA) issued a solicitation for temporary contractor support to assist in processing the increased volume of education claims received since implementing the new Post-9/11 GI Bill.

 “This contract will assist VA in delivering education benefits to our Veterans as quickly as possible,” said Under Secretary for Benefits Patrick W. Dunne. “Veterans are depending on VA to provide the benefits they earned through their service to our nation.  We will do everything in our power to minimize delays for our Veteran-students.”

The Post-9/11 GI Bill, which went into effect on August 1, 2009, has generated an unprecedented number of new applications.  When combined with the standard high volume of school enrollment claims in August and September (normally, the busiest months for education claims), the number of claims has exceeded anticipated levels. 

The contractor will provide its own work site and personnel to perform claims processing tasks.  Contract staff will validate enrollment information provided by schools and provide recommendations on claim status to VA personnel, who will finalize claims decisions and generate payments (if applicable). 

All work will be reviewed and authorized by VA personnel.  VA will provide training on security and claims processing procedures.  The contract personnel will assist in handling the least complex cases, which allows for rapid implementation of this initiative. 

Information about the Post-9/11 GI Bill, as well as VA’s other educational benefit programs, is available at VA’s Web site, www.gibill.va.gov, or by calling 1-888-GIBILL-1 (or 1-888-442-4551). 

#     #     #



People wishing to receive e-mail from VA with the latest news releases and updated fact sheets can subscribe to the
VA Office of Public Affairs Distribution List.

Back to News Releases Index



Search VA News Releases

(mm/dd/yyyy)

(mm/dd/yyyy)