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VA to Implement Employees’ Ideas to Transform Services
WASHINGTON – The Department of Veterans Affairs selected 10 winners in a competition that solicited ideas from VA employees and co-located Veterans service organizations to improve claims processing and provide greater transparency to Veterans.
“I commend the innovative employees who submitted these creative ideas,” said Secretary of Veterans Affairs Eric K. Shinseki. “The men and women of VA and the veterans service organizations who understand the challenges in our claims processing systems have stepped up to deliver tangible results for our Nation’s Veterans.”
The Innovation Initiative winners are the Milwaukee VA Regional Office, Philadelphia/Wilmington VA Regional Office, Atlanta VA Regional Office, Pittsburgh VA Regional Office and Togus (Maine) VA Regional Office. Development of plans for implementation of these proposals will begin immediately.
Additional winners are the St. LouisRecordsManagementCenter, San Diego VA Regional Office (two winning entries), VA Central Office/St. Paul Pension Management Center, and Phoenix VA Regional Office. These ideas are identified for future implementation.
More than 3,000 ideas from VA employees and co-located Veterans service organizations were submitted to the competition. The finalists were selected by Adm. Patrick W. Dunne, former VA Under Secretary for Benefits; Craig Newmark, the founder of craigslist and a well-known technology visionary; Dr. Peter Levin, Senior Advisor to the Secretary and Chief Technology Officer; and Garry Augustine, Deputy National Service Director for Disabled American Veterans.
President Obama announced the innovation competition while speaking to the Veterans of Foreign Wars in August. “We’re going to fund the best ideas and put them into action, all with a simple mission: cut those backlogs, slash those wait times, deliver your benefits sooner,” said Obama.