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VA Healthcare Network Upstate New York - VISN 2
Visitor Information
Visiting Rules and Guidelines
Your family and friends are welcome to visit you at
the Medical Center. Visiting hours are between
11:00 a.m. and 9:00 p.m. every day. Lounge areas
are available throughout the Medical Center. Please
ask a staff member for the nearest location. TVs
and reading materials have been placed in these
areas for your enjoyment.
Some precautions may be necessary because of the
risk of infection to both visitors and patients. We
ask that visits be kept short and that guests are
respectful of all patients. Patients in the Intensive
Care Unit are normally limited to one or two visitors
for no more than 15 minutes at a time. Special
arrangements may be made through your nurse
manager. Visitors are not to bring food or beverages
to patients without permission from staff members.
Visitors are asked not to eat in patient rooms.
Domiciliary patients may have visitors in common
areas such as section lounges. Visits should not
interfere with programming/appointments.
Parking
Parking areas are designated for visitors, employees,
volunteers, outpatients and the handicapped.
Please obey the posted signs and ground painted
symbols. Inpatients are requested to keep their
cars at home. If this is not possible, VA police
should be notified. Domiciliary patients need
clearance through their treatment team to have a
vehicle on station. The speed limit on the Medical
Center grounds is 20 mph. The VA police enforce
all regulations and will issue warnings and tickets
to drivers who violate the rules.
Hoptel Hospitality Suite
The VeterInn is located on the fourth floor of the
hospital. It is available for overnight lodging for
veterans and families on a first-come first-serve
basis. The Veter Inn was developed to provide
accommodations for veterans who travel a long
distance and don't have transportation readily
available. Veterans who are awaiting transportation
to another facility or their return home also find it
very helpful. Family members of hospitalized
veterans use it to be nearby during times of serious
illness or for a visit when patients have prolonged
periods of absence. Questions regarding use of the
Veter Inn may be answered by calling (607) 664-
4000 extension 42579.
Greeters
Volunteer and staff greeters (identified by their
maroon vest) are located in the hospital lobby
Monday through Friday. They will be happy to
assist you with directions and getting answers to
many of the questions you may have. Maps are
available upon request.
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| Reviewed/Updated Date: December 28, 2006 |
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