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VA Healthcare Network Upstate New York - VISN 2
Mental Health Resources Available for Veterans
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The wars in Afghanistan (Operation Enduring Freedom)
and Iraq (Operation Iraqi Freedom) are the most sustained
combat operations the United States has been involved in
since the Vietnam War. Our experience in working with the men
and women who have been exposed to combat has shown that
they are more at risk of developing Posttraumatic Stress Disorder
(PTSD) and other mental health problems. In some ways, PTSD
might be viewed as a normal reaction to extremely stressful and/
or disturbing experiences. These risks are further heightened for
soldiers who sustain a traumatic brain injury (TBI).
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The Department of Veterans Affairs (VA), New York State
Office of Mental Health (NYSOMH) and New York State
Division of Veterans Affairs (NYSDVA) have collaborated
to identify the broad range of mental health services that are
available throughout New York State for veterans. This booklet
is designed to raise awareness about mental health issues
related to combat and to identify resources that are available
to veterans, active duty soldiers, National Guard troops and
reservists.
Veterans returning from combat may have
difficulty identifying or discussing the
problems they are experiencing, such as
having difficulty sleeping, restlessness,
hyper-vigilance, social withdrawal,
alcohol or substance abuse, domestic
violence, and/or poor anger control.
These concerns may be rooted in combatrelated
post traumatic stress disorder
(PTSD) and/or traumatic brain injury
(TBI). These problems can negatively
impact a veteran’s ability to function
socially, occupationally or educationally.
While overseas, veterans would often return to duty after being involved
in an explosion without the awareness that an injury occurred. They may
not even be aware they may have a TBI. Veterans with PTSD may think
they have no problems related to combat, as the symptoms often do not
appear until the veteran returns home. That is why it is so important to
ask about veteran status and to refer veterans for services. For a listing
of resources available see pages 5-7 of this booklet.
Changes within the Family
When a veteran returns home, it can be a stressful time for the entire
family. Children may be confused or angry when their mom or dad come
home and seem “different.” The separation during deployment(s) often
makes it necessary for family members to assume different roles which
may change once again when the soldier returns home. The effects on
children may include new, challenging behaviors, poor school performance,
and an increase in family tension. It is recommended that they
utilize resources such as 4H, Sesame Street, school-based services, and
additional family support.
General Military
Service History*
- Tell me about your military
experience.
- When and where do you/
did you serve?
- What do you/did you do
while in the service?
- How has it affected you?
If the individual answers
"yes" to any of the
following questions, ask,
"Can you tell me
more about that?"
- Were you a prisoner of
war?
- Did you see combat, enemy
fire, or casualties?
- Were you wounded or
hospitalized?
- Did you ever become
ill while you were in the
service?
* www.va.gov/oaa
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Issues of Concern
It is recommended that
all veterans be asked the
following questions.
Posttraumatic Stress
Disorder (PTSD)
In your life, have you ever
had an experience so
frightening,
horrible, or
upsetting that, in the past
month you...
- Have had nightmares
about it or thought about
it when you did not want
to?
- Tried hard not to think
about it or went out
of your way to avoid
situations
that reminded
you of it?
- Were constantly on
guard, watchful, or easily
startled?
- Felt numb or detached
from others, activities, or
your surroundings?
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Resources Available to Veterans
VA Health Care Services
VA provides every active-duty soldier, reservist or National Guard
combat veteran five years of free health care beginning on the date
of discharge for all illnesses and injuries, unless clearly unrelated to
military service.
The Veterans Health Administration (VHA) provides a number of health
care services including:
- Primary care, inpatient, community living centers, and community-based
residential care
- Dental, pharmacy, mental health, and prosthetic services
- Medical evaluation for military service exposure to environmental
hazards
- Readjustment and vocational rehabilitation counseling
- Alcohol and drug dependency treatment
- Posttraumatic stress and sexual trauma counseling
- Specialized health care for women veterans
- Health and rehabilitation programs for homeless veterans
- Domiciliary
VA health care benefits, facilities and services in upstate New York:
Web site: www.visn2.va.gov
Telephone: 1-888-823-9656
VA health care benefits, facilities and services in downstate New York:
Web site: www.va.gov/visns/visn03
VA Posttraumatic Stress Disorder Resources
Web site: www.visn2.va.gov/bh/ptsd.cfm
Vet Centers
Vet Centers serve veterans and their families by providing professional
readjustment counseling services to support post-war adjustment in
the community. The Centers focus on counseling for military traumas,
employment and family problems. Individual and group counseling is
available for veterans and their families. Vet Centers also provide referral
services for VA benefits and medical services, and act as a liaison with
community agencies.
To find a local Vet Center:
Web site: www.va.gov/directory
Telephone: 1-800-827-1000
Veterans Service Contact Center
1-888-823-9656
For information on eligibility, VA health care benefits,
enrollment, or questions on your billing statement
VA Health Care on the Web
www.visn2.va.gov
For reliable health information on the Web
www.myhealth.va.gov |
New York State Resources
New York State has an extensive public mental health system that serves
more than 500,000 individuals each year. The Office of Mental Health
(OMH) operates psychiatric centers across the State, and also regulates,
certifies and oversees more than 2,500 programs that are operated by
local governments and nonprofit agencies. These programs include
various inpatient and outpatient programs, emergency, community
support, residential and family care programs. Veterans and their family
members may access these programs through their local mental health
system. The OMH Web site includes a tool that will help you determine
the mental health programs available in your county. To access mental
health services in your area contact your local County Department of
Mental Health.
New York State Office of Mental Health
Web site: www.omh.state.ny.us/**
Licensed OMH Programs in your County
Web site: www.omh.state.ny.us/omhweb/licensing/**
Directory of County Mental Health Departments:
Web site: www.clmhd.org/about/countydirectory.aspx**
New York State Division of Veterans Affairs
The New York State Division of Veterans’ Affairs was created to assist
veterans, members of the armed forces, their families, and their dependents
in securing benefits earned through military service. For more than
half a century, the Division has been a strong advocate for veterans and
veteran issues at the local, state, and national level.
Web site: www.veterans.state.ny.us/ **
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| ** Links will take you to another government agency outside of the Department of Veterans Affairs Web site (VA). The link will open in a new window. |
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| Reviewed/Updated Date: December 18, 2007 |
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