Canandaigua VA Medical Center
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Discharge Procedures Early during your stay, your treatment team should talk to you about your care/needs after hospitalization, your anticipated discharge date, and who will be your primary doctor. If you need counseling or assistance with locating a care facility (community living center, residential or boarding facility), see the social worker assigned to your ward. If medication is prescribed, your medication, and other supplies will be discussed with you prior to discharge. These items can be picked up at the outpatient pharmacy when you depart from the hospital. At the outpatient pharmacy, you can ask questions and receive individual consultations with a pharmacist. A copy of your patient discharge instructions will be given to you before you leave your room. You may then pick up your VA identification card from the nursing station. Check with your nurse before leaving the hospital for any other discharge instructions. If you have deposited money with the agent cashier, stop at the cashier's window. They are open from 8:00 a.m. – 11:00 a.m. Monday, Wednesday and Friday. Remember, if you are going to be discharged on a weekend, you will need to do this ahead of time. Discharge is 10:00 a.m. We will work with you to have all of your discharge arrangements made at least one day prior to your discharge. If you need help arranging transportation home or other special needs, your ward social worker can assist you. 48 Hour Post-Discharge Survey You will be contacted for feedback about your stay once you are discharged. Your comments will help us to continue to improve our service. It is important that we have your correct phone number at time of discharge. Collecting Your Personal Belongings
If you are on a special diet, a dietitian will counsel you and your family on how to follow your diet at home. Let your care team know that you wish to speak to a dietitian before discharge. Adult Day Health Care (ADHC) ADHC is an outpatient program in Canandaigua, Monday through Friday 8:00 a.m. - 4:00 p.m. This program has been designed to meet the many needs of the aging veteran in a warm, supportive, group setting. Home Care Services Home care services are available to eligible veterans who need assistance with care in their home after being discharged from the hospital. Your health care team and social worker must make arrangements with the home-based primary care program prior to your discharge. Homeless Veterans Coordinator The central goal of the Health Care for Homeless Veterans (HCHV) Program is to end homelessness among veterans through outreach efforts and community partnerships. Veterans are engaged in treatment and rehab programs to enable them to achieve a better quality of life. The telephone number for the homeless program for the entire VA Healthcare Network Upstate New York is (585) 393-7422. Community Living Centers Social workers are available to help you and your family resolve problems affecting your care, discharge planning, VA and community resources. If you need counseling or assistance with locating a care facility (community living center, residential or boarding facility), see the social worker assigned to your ward or clinic. They are here to help you with any concern that will enhance your treatment and maximize recovery. Social workers can be reached at:Lost and Found If you lose any personal items during your stay, please notify the Patient Services Assistants and contact the VA police. If you find any items while at the hospital, please take them to a staff member on your ward. |