United States Department of Veterans Affairs
United States Department of Veterans Affairs

VA Healthcare Network Upstate New York - VISN 2

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Student Recruiters Make An Impact
By Mark Francis, Volunteer Manager, VA Western New York Healthcare System

In January 2004, Jim Delgado, then Director of the Volunteer Program at Central Office, presented to the National Leadership Board’s Communication Committee the need for volunteer recruitment - specifically, the strong need to target students and younger volunteers. During this presentation, Mr. Delgado emphasized the effectiveness of identifying a student/ college aged recruiter who could interact with “same aged” potential volunteers.

According to the National Voluntary Service Office, the amount of VA volunteers will continue to decline, as the core of our volunteers are lost due to retirement, disability, and death. To counter a possible period of excessive volunteer loss, VA needs to take certain steps to prepare for the next generation of VA volunteers.


In this issue
  Voluntary News
  Director's Message
  Activity Reminders
  Albany
  Bath
  Canandaigua
  Syracuse
  Western New York
  Voluntary Staff

The Volunteer Assistant/ Student Recruiter:

  • Recruits students from high schools and colleges


  • Interviews and processes potential student volunteers


  • Places the student volunteers in meaningful positions


  • Develops and maintains relationships with schools and organizations that have various service initiatives


  • As a result, VA Western New York Healthcare System (VAWNYHS) decided to pursue a part time (20 hours per week) employee to handle this new recruitment effort. Since its inception in June 2004, the Volunteer Assistant/ Student Recruiter position has made a significant difference in the number of student volunteers at the Buffalo site. We have been able to utilize the students’ personal skills as well as their computer expertise. Students in this position know the complexities and lifestyles of their peers, how to communicate with them and accommodate their schedules. Students even lend a comfort level to the new volunteers throughout the placement process.
    One statistic that truly measures the positive impact

    this position can have is demonstrated when measuring the cost of this position versus the outcome. In less than two years, the VAWNYHS VAVS office has seen a benefit of $117,548 - a phenomenal return on investment not to mention the strong academic affiliations that VA has created with the community. VAWNYHS has been able to establish relationships with:

  • Canisius College Office of Service Learning


  • Buffalo State College Career Development Center


  • Daemen College


  • D’Youville College


  • SUNY at Buffalo (Student Life, Leadership Development Center, Pre-Health Office, On-line Career Service Center, Association of Pre-medical Students, Cora P. Maloney College)


  • BOCES Connections Program


  • Several high schools throughout WNY


  • To learn more about the types of activities being conducted at your medical center to increase student participation, contact Voluntary Service.
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    Fall 2007

    Voluntary News
    Director's Message | Activity Reminders
    Albany | Bath | Canandaigua | Syracuse | Western New York
    Voluntary Staff