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Michael S. Finegan
Acting Network
Director
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A Fond Farewell
William F. Feeley,
Deputy Under
Secretary for Health
for Operations and
Management for
Department of
Veterans Affairs
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William F. Feeley, network director since March 2003,
has been appointed Deputy Under Secretary for
Health for Operations and Management for the
Department of Veterans Affairs. Mr. Feeley will oversee operations
and management within the Veterans Health Administration,
the largest integrated health care system in the country.
During his 30 years of federal service, Mr. Feeley’s achievements
have included the 2005 Presidential Rank Award, Distinguished
Executive; 2003 Presidential Rank Award, Meritorious
Executive; and the 2000 Office of Performance Management Director’s PILLAR
(Performance, Incentives, and Leadership: Linked to Achieve Results) Award.
He developed a customer service program that solicits feedback from veterans
and their families about VA care and makes improvements to exceed their expectations.
The customer service program won the 1999 VA’s Under Secretary for
Health’s Innovation Award and received national acclaim.
We wish Mr. Feeley well in his new and expanded role in serving America’s
veterans.
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About Our Mailing List
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Editor, Veterans’ Wellness
Network 2 Communications
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Editorial Board
Kathleen Hider
Barbara Sellon
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I’m pleased to be appointed acting network director of VA
Healthcare Network Upstate New York and look forward
to serving you. Serving America’s heroes is the high point
of my professional career. My goal is to ensure that veterans
living in upstate New York continue to have access to highquality
health care. I look forward to providing you with
quarterly updates on our efforts to meet this goal.
I’ve had the privilege of serving veterans for many years.
Since 2003, I’ve been director, VA Western New York
Healthcare System, which includes the Buffalo and Batavia
VA campuses and seven community-based outpatient clinics. From 2000 to 2003, I
served as director at the Butler VA Medical Center in Pennsylvania.
I’m committed to promoting a healthy lifestyle among our veterans. I encourage
you to partner with your VA health care provider to ensure you get the very best
outcomes. Following and fulfilling your preventive health and wellness guidelines,
scheduling regular checkups, requesting patient education materials and asking
your VA health care provider questions are steps you can take toward improving
your health.
Again, I look forward to serving you.
Sincerely,
Michael S. Finegan,
Acting Network Director
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