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VA Healthcare Network Upstate New York - VISN 2
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Spring 2007
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Bringing Quality Health Care to the Veterans of Upstate New York
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Low-Back Pain Sufferers
Wanted for Study
Patients suffering from chronic lower
back pain are being recruited for a
study comparing the effectiveness of
spinal manipulative therapy (SMT) and
active exercise therapy (AET). The study
is being conducted by the New York
Chiropractic College (NYCC) in conjunction
with the Canandaigua Veterans
Affairs Medical Center (VAMC) at the
VA Rochester Outpatient Clinic and with
private chiropractic and physical therapy
practices within the Rochester community.
If you’re interested in learning more
about the study, contact Dorian Savino
at (585) 463-2673 or 1-800-204-9917,
ext. 32673.
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Correction:
Buglers Wanted!
The winter edition of Veterans’
Wellness had the wrong date for
Echo Taps. The event will take
place on Armed Forces Day, May
19. For more information, visit
www.echotaps.org.
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About Our Mailing List
We make every effort to
maintain an accurate mailing
list. To be removed from our mailing list or to notify us of a patient's death, please call the Veterans Service Contact Center at 1-888-823-9656.
If you would like to be added to our mailing list or have a suggestion for us,
please write to: Editor,
Veterans’ Wellness
Network 2 Communications
465 Westfall Road
Rochester, NY 14620
or e-mail: Kathleen Hider.
Please be sure to include
your phone number with all
correspondence. Do not send your Social Security number or medical history.
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Editorial Board
Kathleen Hider
Barbara Sellon
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Stephen Lemons,
Network Director
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With the recent press regarding health care for our
active duty soldiers and veterans, I’d like to take
a moment to discuss how employees all across
the Department of Veterans Affairs (VA), especially here in
VA Healthcare Network Upstate New York, are making
a difference in the quality of health care and health care
experience for each patient we serve.
VA health care has implemented many safeguards to
ensure you receive quality care, including electronic medical
records, barcode technology for medications, performance
measures for our providers, customer service complaint tracking and patient safety
initiatives. We’ve also created points of contact for returning veterans and numerous
oversight groups that ensure quality health care for our heroes.
Over the past several years VA health care has made great strides in improving
health care. Here are just a few things that were reported about VA health care in
the national news:
• In December 2006, CBS Evening News reported: “In studies, including one
by Harvard, and in six straight years of patient satisfaction surveys, VA earned the
highest health care quality rating in the country. Today’s VA looks like the future.”
• In September 2006, Time magazine said: “Most private hospitals can only
dream of the futuristic medicine Dr. Divya Shroff [of the Washington VA Medical
Center] practices today.”
• In March 2006, NBC Nightly News stated: “The transformation of America’s
VA hospitals has been so dramatic that now the question is why can’t all hospitals
be this good.”
As the network director of five VA hospitals — Albany, Bath, Buffalo,
Canandaigua and Syracuse — and 28 community-based outpatient clinics in
upstate New York, I am proud of the quality of care provided by our excellent
staff. I welcome your input so we may stay vigilant on providing the best care to
our nation’s heroes.
Sincerely,
Stephen Lemons, Ed.D.
Network Director
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Spring 2007
Quality Health Care |
Care From Home |
Be Happier Now!
Dining Out - On a Diet |
Veterans Caring for Veterans
Health Beat |
VA News and Updates |
VA Wellness Programs
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| Reviewed/Updated Date: April 13, 2007 |
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