United States Department of Veterans Affairs
United States Department of Veterans Affairs

VA Healthcare Network Upstate New York - VISN 2

About the VISN 2 Website
The VA Healthcare Network Upstate New York (VISN 2) Website has evolved into a strategic communications tool, providing enhanced access to information and resources for both veterans and employees. The site reflects the Network's philosophy of continuous quality improvement with the veteran patient as the focus of care.

For Veterans
The Network 2 Internet Website (http://www.va.gov/visns/visn02) features pertinent healthcare and organizational information for Upstate New York veterans, as well as tools and resources for the global community.

The website plays an important role in communication and customer service delivery. The Virtual Help Desk and Customer Service Quickcard provide an interactive communications channel as well a window into the informational needs of veterans and their families, identifying potential improvements to Network programs and services. User-driven content such as the Online Enrollment Guide and Veterans Services section are direct results.

Link Your Site to the VISN 2 Website
The VISN 2 Website offers important veterans' health care resources to many of your site's visitors. Feel free to add a link on your site to the VISN 2 Website (www.va.gov/visns/visn02). You may wish to use this abstract text.

Title: VA Healthcare Network Upstate New York

Abstract: Veteran health care resources and information from U.S. Department of Veterans Affairs in Upstate New York (VISN 2). Veteran services, facility information, enrollment guide, FAQs, calendar, Helpdesk.

Resources

VISN 2 Website Tour. Take a 25-page online tour of some of the most visited pages on the VISN 2 Website. Find something new you haven't seen before!

Websights is our free newsletter covering what's new on the Network 2 Website. The newsletter comes to you electronically on a monthly basis. In addition, the Websights newsletter contains a useful computer Tip of the Month.

Virtual Help Desk. The Virtual Help Desk is a service of the VISN 2 Website, designed to provide answers to veterans needing assistance via e-mail. Summary Reports are created yearly regarding the useage of our site.

Contact the Web Team
E-Mail the
with comments about the Website, problems, suggestions, compliments, or requests for technical assistance.