VISN 2: Buffalo VAMC Guide to Guest and Patient Services

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United States Department of Veterans Affairs

United States Department of Veterans Affairs

VA Healthcare Network Upstate New York - VISN 2

Buffalo VA Medical Center

Patient Information

Admissions:

Blood (Autologous) Donating your own Blood for Surgery)
Clothing (What you need to bring)
Co-payments
General Information (About Admission)
Identification (ID) Wrist Bands
Insurance Coverage
Medications
Pain Management (About your Pain)
Off Ward Notification Rules

Care Issues

Advance Directives
Advanced Illness Program
Do Not Resuscitate (DNR)
Ethics Committee (End of Life Care Guidance)
Health Care Proxy and Living Will
Organ Donation

Discharge

Adult Day Health Care (ADHC)
Discharge Procedures
Home Care Services
Lost and Found
Community Living Centers/Community Resources
Personal Belongings
Survey (48 Hour Post Discharge)
Travel Lounge

For Your Safety

Services

Automatic Teller Machine (ATM)
Barber Service
Canteen and Retail Store
Canteen Books
Closed Circuit Television (CCTV)
Food Court
Health Touch
Internet and Web Information
Interpreter Services
Newspapers
Pastoral Care and Services
Patient Education
Patient Education Resource Center
Pharmacy
Release of Information
Telecommunications Device for the Deaf (TDD)
Televisions (Health Programming)
Transportation (Volunteer Program)
Veterans Service Center
Voluntary
Voting

Staff

Reviewed/Updated Date: August 23, 2007